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Terms and Conditions

Terms of Product Purchase
The Agreement

In addition to the Terms of Use, these terms and conditions (“the Purchase Terms”) set out the additional terms and conditions under which you may purchase from Gelombang Cekal Sdn Bhd (“GCSB”) products appearing on this website. By completing the customer application process and purchasing products from this website, an agreement exists between you and GCSB once GCSB accepts an order. Each accepted order is a separate agreement.

Customer Application

You must complete the customer application process before placing any orders. You warrant that all information and data provided by you is accurate, complete and up to date. You will promptly notify GCSB if there is any change to this information or data. You must take responsibility for the safekeeping of your username and password, as you are liable if an unauthorised person uses your username and password.

Orders

You place an order with GCSB by selecting products and pressing the “purchase now” button on the checkout page. GCSB reserves the right to accept or reject an order for any reason including without limitation, unavailability of product; an error in the price, image or the product description; or error in your order. Orders are deemed received by GCSB at the time of successful transmission of the order, and you will thereafter be unable to cancel the order. Orders are deemed accepted by GCSB upon GCSB acknowledging such order or failing to reject such order within 14 days. We only accept orders from West Malaysia.

GCSB reserves the right to cancel any order in case of out of stock availability or any other reasons without prior notice to customer and in the event customer already make payment, we will refund to them.

Product Availability

GCSB uses its best endeavours to ensure products ordered are available for delivery, and in most cases will notify you where a product is unavailable prior to you completing your order. However you acknowledge that in some cases this is not possible and GCSB may need to reject an order you have placed for a product where GCSB establishes that it is actually unavailable for delivery. In such cases GCSB will refund in full all amounts you paid in respect of such unavailable product. GCSB cannot provide rainchecks for products ordered online, and where permitted by law reserves the right to limit the sale of products to reasonable or normal household quantities.

Payment

You must pay for your products purchased on this website at the time of placing an order. Email or whatsapp the receipt to us after payment. We accept ipay88 or manual transaction to

  • Bank: RHB Bank
  • Account Name: Gelombang Cekal Sdn Bhd
  • Account Number: 212282-10006273

Variation of Products and Price

GCSB may vary the prices on this website at any time, and prices are subject to change until you have paid for the products in full. Product availability and product prices may vary between GCSB’s retail stores and those found on this website.

Delivery

Delivery terms included delivery areas, delivery costs and estimated delivery times are contained in GCSB’s Delivery Policy. The Delivery Policy is expressly incorporated in these Purchase Terms. Please note that to purchase products, your delivery address must be within a suburb where GCSB provides delivery. Orders will not be processed for delivery to an address in a suburb not in GCSB’s delivery area. Risk in the products passes to you upon delivery to your nominated delivery address, and title passes upon payment for the products in full.

Returns

Return claims (including for replacement products, refunds or credits) are detailed in GCSB’s Returns Policy. The Returns Policy is expressly incorporated in these Purchase Terms. Please refer to this policy to determine your entitlement to a return, and the process that you need to follow.