We strive to solve your problem in a fast and professional manner. You find the solution to most product issues on our online support site or by contacting us.

In-warranty Returns
In the event we are unable to resolve your problem here and you have a product covered by our warranty terms (see below), our customer support will explain the easiest way to return your headset. You will always need your receipt or other proof of purchase to claim under the warranty.

One-year limited warranty
A limited one-year warranty applies to all Gelombang Cekal Sdn Bhd products purchased from an authorised reseller. Bring the products to our shop with proof of purchase.